Legal
Privacy Policy
Last updated: 11 April 2026
1. Who We Are
This Privacy Policy applies to Volador Energy Limited ("Volador Energy", "we", "us", "our"), a company registered in England & Wales.
Registered office:
82A James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom
Contact: info@volador.energy
We are the data controller for the personal data we process. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
We may collect the following categories of personal data:
Contact form submissions
First name, last name, email address, company name (optional), enquiry type, and message content when you complete our contact form.
Email correspondence
Your name, email address, and any information you choose to include when you contact us directly by email.
Analytics data
Aggregated, anonymised usage data (pages viewed, referrer, device type, country) collected via Plausible Analytics if you accept analytics cookies. Plausible does not set any cookies, does not collect personal data, and does not track individuals across sites.
Technical data
IP address and browser type, collected automatically by our hosting provider for security and performance purposes. This data is retained for a maximum of 30 days.
We do not collect sensitive personal data (special category data), nor do we knowingly collect data from children under 16.
3. How We Use Your Data
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Responding to your enquiry or investment interest | Legitimate interests (Art. 6(1)(f)) |
| Managing business relationships with investors and partners | Legitimate interests (Art. 6(1)(f)) |
| Sending you information you have explicitly requested | Consent (Art. 6(1)(a)) |
| Improving our website via aggregated analytics | Consent (Art. 6(1)(a)) |
| Security and fraud prevention | Legitimate interests (Art. 6(1)(f)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
4. Cookies and Analytics
Our website uses a minimal set of cookies and analytical tools. You can manage your preferences at any time using the cookie banner.
| Cookie / Tool | Type | Purpose | Retention |
|---|---|---|---|
| ve_consent | Necessary (localStorage) | Stores your cookie preference | Until cleared |
| Plausible Analytics | Analytics (cookieless) | Anonymised page view statistics — no personal data, no cross-site tracking | Aggregated; no personal records |
| Google Maps embed | Functional | Displays an interactive map on our contact page. Google may set third-party cookies. | See Google Privacy Policy |
| Formspree | Functional | Processes contact form submissions securely | See Formspree Privacy Policy |
| Calendly embed | Functional | Allows you to book discovery calls directly from this site | See Calendly Privacy Policy |
To opt out of Google Analytics / Maps data collection, visit tools.google.com/dlpage/gaoptout.
5. Data Sharing and Third Parties
We do not sell your personal data. We share data only as described below:
- Formspree (form.io): Processes and forwards contact form submissions to us by email. Data is stored in the EU/UK.
- Plausible Analytics: Cookieless, GDPR-compliant analytics hosted in the EU. No personal data is processed.
- Google (Maps embed): The Google Maps embed on our Contact page may involve data transfers to Google. Please see their privacy policy at policies.google.com.
- Calendly: If you book a call, Calendly will process your name, email, and calendar availability. See Calendly's privacy policy at calendly.com/pages/privacy.
- Professional advisers: Lawyers, accountants, and auditors may access data under strict confidentiality obligations.
- Legal authorities: Where required by law or to protect Volador Energy's legal rights.
6. International Transfers
Some of our third-party providers are based outside the UK/EEA. Where we transfer data internationally we ensure appropriate safeguards are in place — such as the UK International Data Transfer Agreement (IDTA), Standard Contractual Clauses, or an adequacy decision. Plausible Analytics is hosted in the EU and does not transfer data outside the EU/EEA.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected:
- — Contact form submissions and email correspondence — up to 3 years from last contact, unless a business relationship requires longer retention.
- — Investor and partnership records — up to 7 years in line with statutory accounting requirements.
- — Server/security logs — up to 30 days.
- — Analytics data (Plausible) — retained in aggregated, anonymised form indefinitely; no individual records.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of access
Request a copy of the personal data we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete data.
Right to erasure
Request deletion of your data where there is no lawful reason to retain it.
Right to restriction
Ask us to pause processing of your data in certain circumstances.
Right to data portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interests.
Right to withdraw consent
Withdraw consent at any time where processing is consent-based.
Right to complain
Lodge a complaint with the ICO (see Section 10).
To exercise any of these rights, contact us at info@volador.energy. We will respond within 30 days. We may ask you to verify your identity before processing your request.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. Access to personal data is restricted to authorised personnel only. Despite these measures, no internet transmission is completely secure — we cannot guarantee absolute security.
10. Complaints — ICO
If you are unhappy with how we handle your personal data, please contact us first at info@volador.energy and we will do our best to resolve your concerns.
You also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The "Last updated" date at the top of this page will always reflect the most recent version. We encourage you to review this policy periodically. Material changes will be communicated via a notice on our website.